ThirtyTwo guarantees all products sold by a ThirtyTwo Authorized Dealer to be free of defects in materials or craftsmanship for a limited period from the date of purchase.
Please note that warranty procedures vary based on where your ThirtyTwo product was purchased. See below for details.
Return Instructions:
ThirthyTwo Limited Warranty for Boots: ThirthyTwo guarantees all boots and bindings to be free from defects in materials and craftsmanship for a periodof two (2) years or the or the minimum legal in the country of purchase from the original date of purchase at a ThirthyTwo Authorized Dealer.
ThirthyTwo Limited Warranty for Clothing, Bags & Accessories: ThirtyTwo guarantees all apparel and accessories to be free from defects in materials and craftsmanship for a periodof two (2) years, or the minimum legal in the country of purchase from the original date of purchase at a ThirtyTwo Authorized Dealer.
Each warranty issue is case by case and varies by product.
The warranty is subject to the following limitations in addition to any imposed by virtue of applicable law.
All coverage under this warranty is void if any modification, change or alteration has been made to the product that is not specifically authorized in writing. ThirtyTwo products are not covered by any verbal warranties.
Nothing lasts forever, even though we wish it could! Products exposed to the elements and used frequently can show wear and tear faster than those used less frequently. Your product may simply have reached the end of its lifetime.
The warranty is subject to the following limitations in addition to any imposed by virtue of applicable law. All coverage under this warranty is void if any modification, change or alteration has been made to the product that is not specifically authorized in writing. ThirtyTwo products are not covered by any verbal warranties.
The warranty is subject to the following limitations in addition to any imposed by virtue of applicable law. All coverage under this warranty is void if any modification, change or alteration has been made to the product that is not specifically authorized in writing. ThirtyTwo products are not covered by any verbal warranties.
Boot damage NOT covered by warranty:
The BOA® Fit System is tested rigorously in the most extreme and demanding conditions. The system is designed with a bayonet and cartridge system, allowing the dial to pop off and back on in high-impact situations without causing destructive damage. Wherever life takes you, BOA® won’t let you down. In fact, they guarantee it. The BOA® Fit System is guaranteed for the lifetime of the product on which it is integrated.
BOA SYSTEM WARRANTY INFORMATION
FOR BOA SYSTEM WARRANTY ISSUES PLEASE CONTACT THEM DIRECTLY FOR ASSISTANCE
If a product is found to be defective by ThirtyTwo, in its sole discretion, ThirtyTwo’s only responsibility shall be limited to repair or replacement of the defective product.
In the event an exact product replacement (model, size, and/or color) is no longer available, we may replace your product with one of comparable performance, size, and value. This also applies to replacements parts.
Repaired items will be subject to available parts. We will do our best to match colors and styles be we cannot guarantee that you will receive the exact same product back.
Repaired or replaced products are covered for the remainder of the original warranty only.
Customers or Dealers (as appropriate) are responsible for shipping charges to submit boards for warranty inspection. Return shipping cost for valid claims will be covered by ThirtyTwo.
Your product does not need to be registered for warranty, but you will need valid proof of purchase from an Authorized ThirtyTwo Dealer to pursue your warranty claim.